Terms of Service

Last Updated: April 22, 2026

1. Acceptance of Terms

Welcome to LeadDesk AI. By accessing or using our website at LeadDeskAI.io, our AI receptionist services, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

LeadDesk AI is operated from 13416 Northwest Court, Haslet, TX 76052. These Terms constitute a legally binding agreement between you and LeadDesk AI.

2. Description of Services

LeadDesk AI provides AI-powered voice receptionist services designed for contractors, tradespeople, and small businesses. Our services include, but are not limited to: AI-powered call answering, appointment scheduling, follow-up text messaging, lead notification, and related communication services.

3. Eligibility

You must be at least 18 years of age and have the legal authority to enter into these Terms to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4. Account and Registration

To use certain features of our Services, you may be required to provide accurate and complete information, including your name, business name, phone number, and email address. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. SMS/MMS Messaging Terms

By providing your phone number and opting in through our website form, you expressly consent to receive text messages (SMS and MMS) from LeadDesk AI. These messages may include:

  • Appointment reminders and confirmations
  • Service updates and follow-up communications
  • Promotional offers related to our AI receptionist services
  • Account notifications and alerts

Message Frequency: Message frequency varies based on your interaction with our services and your account activity.

Message and Data Rates: Message and data rates may apply. Please consult your mobile carrier for details about your messaging plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message from LeadDesk AI. Upon opting out, you will receive a single confirmation message, and no further messages will be sent unless you re-subscribe.

Help: For assistance with our messaging service, reply HELP to any message, email us at [email protected], or call (817) 580-8880.

Consent to receive text messages is not a condition of purchasing any goods or services from LeadDesk AI.

6. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services in any way that violates any applicable federal, state, local, or international law or regulation
  • Attempt to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from the servers running the Services
  • Use the Services to transmit any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation
  • Impersonate or attempt to impersonate LeadDesk AI, a LeadDesk AI employee, or any other person or entity

7. Intellectual Property

The Services, including all content, features, and functionality (including but not limited to all information, software, text, displays, images, and the design, selection, and arrangement thereof), are owned by LeadDesk AI and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. LEADDESK AI DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. AI-generated responses may not always be perfectly accurate, and users should verify important information independently.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LEADDESK AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

10. Indemnification

You agree to defend, indemnify, and hold harmless LeadDesk AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Tarrant County, Texas.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

LeadDesk AI

13416 Northwest Court

Haslet, TX 76052

Email: [email protected]

Phone: (817) 580-8880